Discovering how, not just what.
Leadership & Staff
Craig Umscheid – MD, MS
DIRECTOR
Dr. Umscheid is a practicing general internist and a clinical epidemiologist who serves as the Chief Quality and Innovation Officer, Vice President for Healthcare Delivery Science, and Director of the Center for Healthcare Delivery Science and Innovation (HDSI) at the University of Chicago Medicine. His career has been dedicated to improving the quality, safety and value of patient care by developing, implementing and evaluating systems and methods to integrate research evidence into practice across provider organizations. This work has been supported by AHRQ, PCORI, CDC and NIH, and has been described in over 100 peer-reviewed publications and cited over 5000 times.
Sharon Markman – MHA
ADMINISTRATIVE DIRECTOR
Oversees the implementation of the Center’s key start-up initiatives.
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Laura Fritsche – MHA
CENTER COORDINATOR
Supports and facilitates HDSI’s internal operations including development and coordination of educational programming, social media, the annual symposium and supporting innovation and digital health projects.
Kimisha Cassidy – MS
PROJECT MANAGER
Designs, develops, and manages HDSI initiatives in support of research to improve healthcare delivery at UCM.
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Michael D. Howell – MD, MPH
FOUNDING DIRECTOR
A practicing intensivist, the founding Director of the Center for Healthcare Delivery Science and Innovation, and former Chief Quality Officer at the University of Chicago Medicine. He has served on national quality- and safety-related national advisory panels for the CDC, Society of Critical Care Medicine, CMS, and others.